Kairos: Customer journey demo
The longest Kairos demo follows one customer from the reminder before the visit to the follow-up months later, with every message in one place. 53 seconds.
Kairos · Demo: customer journey · 0:53
EnglishStay connected, start to finish
This demo covers the part of the job that usually happens over the phone: keeping the customer informed. It touches reviews and follow-ups only briefly, because the next demo covers them.
- Before the visit. An automatic reminder; the customer confirms, cancels or reschedules by text.
- During the service. Status updates, then a vehicle-ready alert.
- After the visit. One-tap directions to the shop, a Google review link, and follow-ups on a timeline.
- In the dashboard. The full message history for every customer, in one place.
How it was made
Phone mockups for what the customer sees, the Kairos dashboard for what the garage sees, and simple cuts between the two so the viewer never loses track of who is talking. The follow-up timeline animates forward to show months passing in a few seconds.
Voiceover script
From the approved script; the final voiceover may differ slightly.
English
Great communication doesn't stop after the booking. As the appointment approaches, Kairos sends automatic reminders, and customers can confirm, cancel, or reschedule with ease.
During the visit, updates keep them informed, and a vehicle-ready alert tells them exactly when to return.
After the service, Kairos keeps the conversation going with a Google Review request and future follow-ups, building stronger relationships over time.
With every link, customers can take action instantly. Directions open straight to the shop, while a single tap takes them directly to Google to leave a review.
Every message. Every update. Every interaction. All organized in one place, from the first booking to long after the visit. Discover how Kairos keeps every customer journey connected, from booking to long-term follow-up.
Six videos, one product story.
Two films to sell the idea, four demos to prove it, written in English and Canadian French for garages in Quebec.
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