Privacy

Last updated 12 September 2026

NEO Studio is a video and motion design studio. This page explains what happens to your information when you contact us through this website. In short: we only collect what you send us, we use it to reply to you, and we don't sell it or share it for advertising.

What we collect

When you fill in the form on this site, you send us your email address, your name, the type of project and budget you selected, your message, and your company or website if you choose to add it.

If you message us on WhatsApp or by email instead, we receive whatever you write there, along with your phone number or email address.

We don't ask for payment details anywhere on this site.

Why we use it

To answer your enquiry, prepare a quote, and keep a record of our conversation if we end up working together. We may email you about your project. We don't add you to a marketing list.

Who else can see it

Netlify hosts this website and processes the contact form, so form submissions pass through and are stored on their servers.
WhatsApp (Meta) carries your message if you choose to chat with us there, under their own terms.
Vimeo hosts our videos. Video players only load when you press play — until then, nothing is requested from Vimeo, and the players are set to "do not track" mode.

That's the full list. We don't sell your information or pass it to advertisers.

Cookies and tracking

This site sets no cookies, runs no advertising trackers, and stores nothing in your browser. Fonts and images are served from our own site, so simply visiting this page doesn't tell anyone else you were here. If you press play on a video, Vimeo may set cookies at that point under their privacy policy.

How long we keep it

We keep enquiries as long as we need them to reply and to keep our business records. If a conversation doesn't lead anywhere, we delete it when it's no longer useful.

Your choices

You can ask us what we hold about you, ask for a copy, ask us to correct it, or ask us to delete it. Email hello@neo-agency.online and we'll take care of it.

Contact

NEO Studio — hello@neo-agency.online · WhatsApp